Frequently Asked Questions



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How will my skin react to Biologi serums?

When you first start using Biologi, it’s normal to notice a sticky feeling on the skin. This means the active ingredients are working hard to repair the damaged layers. The skin might also become more oily or break out when you use Biologi for the first time. This is only temporary and means the skin is adjusting to 100% active skincare and detoxing synthetic ingredients. Persevere, any side effects are short term and the results will be worth it!

What benefits can I expect for my skin?

As soon as you start using Biologi, the skin will become more hydrated. The longer you use the products, you’ll also notice a luminous glow, redness or pigmentation will start to improve and dark circles under the eyes will reduce.

Why does my Biologi serum change colour?

Biologi serum is extracted from fruits picked during different seasons which can alter the colour of the natural extracts. Biologi naturally contains phenolic acids which can also appear lighter or darker as time goes on. It’s perfectly normal for serums to be a different colour from batch to batch but it doesn’t affect the activity.

What other products can I use with Biologi?

You can use any sunscreen that suits your skin type. You don’t need moisturiser, face masks, eye cream or night cream as Biologi is hydrating enough.

How do I apply Biologi serum?

Apply one pump to the face and neck after cleansing. Use one pump for the décolletage. ¼ pump around the eye area and two pumps per body area. Don’t layer the serums as mixing them can reduce the efficacy of the active ingredients. Similarly, if the skin is wet, dry thoroughly and wait for five minutes before applying as water can dilute the active ingredients reducing the potency.

Are Biologi products suitable for sensitive skin?

Yes! Fragrance and added synthetic ingredients are known causes of sensitivity. Biologi is free from known irritants that may cause possible skin reactions. The active ingredients in Biologi also work hard to repair and rehydrate the damaged barrier that causes sensitised skin.

Is Biologi suitable for problematic skin?

Yes! Bd Luminosity Serum is the best product to repair damaged skin as it has very strong anti-inflammatory and antioxidant properties which naturally calm the skin and reduce redness. Davidson plum is a natural source of tartaric acid which is an alpha hydroxy acid that controls the oil flow to reduce breakouts and make skin smoother. While Bd Luminosity serum can help regulate oil flow and reduce redness associated with breakouts, acne can be influenced and caused by internal triggers which also must be addressed.

I've got stubborn pigment is Biologi the answer?

Yes! The actives in Bqk morning and evening ritual inhibit melanogenesis and contain antioxidant properties that reduce the inflammation that causes pigmentation. While preventing further pigmentation, the active ingredients aim to brighten existing pigmentation.

Is Biologi safe for pregnancy & babies?

Yes! Biologi is free from harmful chemicals and irritating synthetics making it pure enough to drink. While it’s safe for a mum-to-be and breastfeeding mum, the Bf Restore Face & Body Serum can be used on babies from 6 months onwards. Please check with a medical practitioner if you are unsure on what Biologi product is right for you.

Are all Biologi products suitable to use around the eye area?

We highly recommend our Bk Rejuvenation Serum. Apply no more than 1/4 pump (about the size of a rice grain) and gently pat Bk around the orbital bone. Alternatively, if you suffer from skin irritation in this area, you may use Bf Restore Face & Body Serum by applying 1/4 pump (about the size of a rice grain) and patting gently around the orbital bone.

What should I do if I get product in my eye or react to a serum?

Flush the eye out with plenty of water and if in doubt seek medical advice if necessary.  For any reaction, discontinue use and contact our experienced customer experience team.

Watch & Learn

How does Biologi fit into my daily skincare routine?
Is Biologi safe for use during pregnancy?
I’ve got stubborn pigment. Is Biologi the answer?
Is Biologi suitable for problematic skin?
I have really dry skin. How can Biologi help?
Are Biologi products suitable for sensitive skin?
How do i apply my Biologi serum?
What other products can i use with Biologi?
Why does my Biologi serum change colour?
What benefits can I expect for my skin?
How will my skin react to Biologi serums?

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